Rock Products

SEP 2017

Rock Products is the aggregates industry's leading source for market analysis and technology solutions, delivering critical content focusing on aggregates-processing equipment; operational efficiencies; management best practices; comprehensive market

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18 • ROCK products • September 2017 www.rockproducts.com 4. Manage Expectations With inter-generational teams, also manage their expecta- tions about how much influence they will ultimately have on the decision-making process. It goes back to the role they play in the decision. Will they get a vote in the decision? Or will they be influencing how you decide? Carefully managing their expectations at the front-end will help manage angst at the back end if you are the final decider and go a different way than they recommend. Make sure you develop feedback loops and mechanisms for follow-up. You will lose your younger team members if they don't get periodic follow-up on the decision outcome. If pos- sible, continue to involve the decision team in reviewing the progress of the decision implementation. Then they can help you adjust and adapt your decision strategy based on the evolving outcomes. Inter-generational groups can provide you with significant ideas beyond options you initially considered. When you can do this effectively with inter-generational teams, they bond more effectively and can learn from each other. They can also find unexpected approaches linking possibilities in powerful, and sometimes unexpected ways that may create amazing results. Final Thoughts If you effectively manage your inter-generational decision making efforts, you will create a team dynamic that is power- fully focused on resolving issues. At the same time, they will be building critical thinking skills and learning how to work together for future decision making. What are the ways you can strengthen your inter-genera- tional decision-making to get better results? Jill Johnson is the president and founder of Johnson Consulting Services, a highly-accomplished speaker, an award-winning management consultant, and author of the forthcoming Bold Questions series. Johnson helps her clients make critical busi- ness decisions and develop market-based strategic plans for turnarounds or growth. Her consulting work has impacted nearly $4 billion worth of decisions. She has a proven track record of dealing with complex business issues and getting results. For more information on Jill Johnson, please visit www. jcs-usa.com.

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