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www.rockproducts.com ROCK products • May 2015 • 27 The data generated from this survey, for the most part, support the findings of Professor Joy's 2007 study. Field employees and supervisors responding to this survey indi- cated the most effective communication processes used in the workplace are face-to face conversations, crew meetings and task training. Notes on T5s, notes on bulletin boards, radios, telephones and hand signals were the least or not effective communication processes to be used with the situ- ations described in each of the survey items. Previous research on this topic conducted by Joy found there is a correlation between the effectiveness of training and preferred communication processes. In his study, Joy found conversations and meetings were the preferred ways for supervisors and non-supervisors to communicate in the workplace. On the other hand, T5s, emails, telephones, bul- letin boards and hand signals were the less effective in these situations and lower on the list of favored ways to commu- nicate with others in the workplace. Conclusions When the effectiveness of operating programs, initiatives, best practices or employee training is questioned, compa- nies sometime conduct evaluations or assessments. Elic- iting employee written or verbal feedback and conducing written surveys are methods typically used to gather data which can be used to evaluate them. This survey was undertaken to determine the communi- cation processes employees in the construction industries prefer use in the workplace. By finding which forms of com- munication employees prefer to use in the workplace, train- ing programs can be developed and delivered to them using processes with which they are most comfortable. Providing employees with training which they want or need and de- livered by way of their preferred communication processes will increase their level of engagement. This study also found employees prefer training processes that are delivered face-to-face and in small group format. A substantial majority indicated a dislike for using power point presentations and lectures for training in which they were required to participate. The current study involving OMG Midwest employees pro- duced the essentially the same results. The data shows they prefer face-to-face communication and training where small group discussion can take place. s For the past 30 years, Dr. Joe McGuire has worked in the con- struction aggregates industry dealing primarily with the planning/zoning process, environmental permitting, com- pliance issues and educational/training, while also partici- pating in many aggregate mine-development and permit re- quests at the county level, which required involvement in the public hearing process. Contact Luf Industries today TF: 1.888.349.LUFF (5833) E: info@lufndustries.com www.lufndustries.com Head Ofce 235010 Wrangler Road Rocky View, Alberta T1X 0K3 P: 403.279.3555 F: 403.279.5709 Ontario Branch Unit 12, 1289 Brodie Drive Orillia, Ontario L3V 6H4 P: 705.327.7377 F: 403.279.5709 California Branch 9293 Archibald Ave Rancho Cucamonga, California 91730 P: 909.214.5833 F: 403.279.5709 Tennessee Branch 3310 Ambrose Ave Nashville, Tennessee 37203 P: 615.974.4150 F: 403.279.5709 Increase your Conveying Performance Built to Withstand Maximum Impact CEMA D Impact Idlers designed with reinforced end plates and angle iron to take maximum load and impact