Rock Products

MAR 2018

Rock Products is the aggregates industry's leading source for market analysis and technology solutions, delivering critical content focusing on aggregates-processing equipment; operational efficiencies; management best practices; comprehensive market

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48 • ROCK products • March 2018 www.rockproducts.com Charleston Stone Changing out the machinery that lies at the heart of an industrial process is a risky enterprise. Many things could go wrong that would delay the completion of the project, and delays mean lost production and lost income. Charleston Stone found a sup- plier that could install the new crusher, but still ran into delays in getting the new crusher oper- ating at maximum efficiency. CMEC turned in a stellar per- formance on their part of the project, according to Charles- ton Stone, obtaining the REDLG financing and installing the new electric service. Charleston Stone was effusive in their praise for CMEC's performance. How Did the Co-Op Make the Sale? The idea of converting the pri- mary crusher to electricity came from Charleston Stone. The Tarbles were well aware of the advantages of electric crush- ers. When Charleston Stone approached CMEC with the idea, the discussions went well, largely because CMEC had been invest- ing time into developing a good relationship. In years past, CMEC had devoted almost all of its member rela- tions resource into the residential sector. The co-op made some efforts to reach out to the larger accounts, delivering calendars and inviting commercial and industrial members to the annual meeting, but did not have a Key Accounts program even though 40 percent of the load was C&I.; CMEC had eight member ser- vice representatives to focus on residential, but no one on key accounts. When Leftwich was hired to be the new general manager in 2015, CMEC initiated a Key Accounts program and became better acquainted with Charleston FIGURE 10: Primary metering pole feed to switch cabinet.

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