Rock Products

JUN 2018

Rock Products is the aggregates industry's leading source for market analysis and technology solutions, delivering critical content focusing on aggregates-processing equipment; operational efficiencies; management best practices; comprehensive market

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40 • ROCK products • June 2018 appreciates its dependable dealer support as well. "Any time we need service, James River Equipment is spot on," he said. "We're very pleased with the service we're getting from them. Parts and service are a big part of why we buy Hitachi." As for Robertson, he continues to enjoy his office view – and the equipment. "I love this work," he said. "I get to run equipment every day, and not all superintendents get to do that." Boxley Materials is serviced by James River Equipment, Roa- noke, Va. This article first appeared in Hitachi's BREAKOUT magazine, spring issue, 2018. Check out the video at Hitachi- Excavating A Golden Opportunity When it came to ordering its ZX350LC-6, Boxley Materials got the opportunity to see its new excavator fresh off the production line at a Gold Key event held at Deere-Hitachi Construction Machinery Corp. in Kernersville, N.C. Each Hitachi excavator produced at the Kernersville facility is built with pride, made to order and available for custom- ization. Customers are invited to the facility to experience their machines firsthand through Gold Key Events. Josh French, James River Equipment customer service advisor; Steve Robertson, Boxley Materials superintendent; Mike French, Boxley Materials director of mobile equip- ment; Danny Scarce, Boxley Materials operator; Darrell Printz, James River Equipment general manager and vice president; Ryan Dieckman, John Deere corporate business manager; and Daniel Beasley, James River Equipment sales; attended the event. The Boxley Materials team met with Deere-Hitachi manage- ment and toured the facility for a behind-the-scenes look at the heart of their machine and the hands that crafted it. "I was extremely impressed with how clean the facility was," Robertson said. "I was also impressed with the process that if a weld didn't meet the standard, the employee who welded it was required to come down to the inspection point to repair it. It was really cool, too, that I was allowed to tram the machine off the assembly line." The Hitachi 350 has been fuel-efficient, and serviceabil- ity has been great, according to the company. Steve Robertson, Boxley Materials superintendent.

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